Returns & Exchanges

We want you to love your Loop experience, which is why we offer a 100-day return window for all earplugs and accessories. If you are not completely satisfied with your fit or style, you can return your items for a full refund or exchange.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Select Your Reason

  Choose whether you would like a refund or an exchange for a different size or color, and provide a brief reason for the return.

• 3.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging to ensure they arrive safely.

• 4.
  Send and Track

  Drop off your package at the designated carrier location and use the provided tracking number to monitor your refund status.